CLED 450 Quiz 3

CLED 450 Quiz: Truths About Managing People

Covers the Learn material from Module 8: Week.

1. According to Robbins (Truth #49), which one of the following options is not one of the “three types of conflict” according to Robbins?
2. According to Robbins (Truth #3), “There are two problems with using traits in the hiring process.” Which one of the following options is NOT one of these “two problems?”
3. According to Robbins (Truth #19), “[A] review [of any reward system] should begin by assessing what types of _____ are currently being rewarded.” (fill in the blank)
4. According to Robbins (Truth #51), “Managers who don’t help their people achieve _____-_____ _____ will find it increasingly hard to attract and retain the most capable and motivated employees.” (fill in the blanks)
5. According to Robbins (Truth #18), “Successful feedback focuses on ________ behavior and is
6. According to Robbins (Truth #3), “The _____ is that traits _____ _____ _____ predictors of future job performance.” (fill in the blanks)
7. According to Robbins (Truth #15), “The challenge for managers is to have employees see difficult goals as _____.” (fill in the blank)
8. According to Robbins (Truth #27), “Framing is a way to use language to _____ _____.” (fill in the blanks)
9. According to Robbins (Truth 45), What is often the reason is for “negative synergy?”
10. According to Robbins (Truth #20), “Some employees are very good at ignoring inequities or adjusting their perceptions to make them less bothersome. But many professional and technical employees are quite….” (complete the sentence)
11. According to Robbins (Truth #49), “Groups composed of members with different interests tend to produce higher-quality solutions to a variety of problems than do _____ _____.” (fill in the blanks)
12. According to Robbins (Truth #19), “What this [review of the reward system] too often finds is that organizations are _____ rewarding what they assume they are.” (fill in the blank)
13. According to Robbins (Truth #26), “It would seem that experience would provide learning opportunities that would translate into improved on-the-job leadership skills. The problem is two-fold…” (Which of the following options was not mentioned by Robbins as the two-fold problem with this claim?)
14. According to Robbins (Truth #12), “When the information that a job applicant receives is excessively inflate, a number of things happen that have potentially negative effects on the organization.” Which of the following options is NOT on of the three stated ‘negative effects”?
15. According to Robbins (Truth #14), “Many employees see the performance reward relationship in their job as _____.” (fill in the blank)
16. According to Robbins (Truth #14), In answer to the question “do employees believe that if they give a maximum effort, it will be recognized in their performance appraisal?” a lot of employees answer “no.”
17. According to Robbins (Truth #27), “[Framing is] a way for leaders to influence how events are seen and understood.”
18. According to Robbins (Truth #16), “So, where possible, design jobs with challenging, creative, and consuming tasks that allow employees to utilize their skills, and ensure that these tasks have clear goals and provide employees with feedback.”
19. According to Robbins (Truth #14), “A lot of employees lack motivation at work because they see a weak relationship between their effort and performance, between performance and organizational rewards, and/or between rewards they receive and the ones they really want.
20. According to Robbins (Truth #28), “Treat someone as a loser and they will make every attempt to prove you wrong!”
21. According to Robbins (Truth #62), “Each [management technique], in its own way, has something to offer managers. These techniques are useful just so long as they are consistently used in every situation.”
22. According to Robbins (Truth #2), “[First impressions] tend to hold less weight than impressions and information received first.”
23. According to Robbins (Truth #18), “Feedback should be general rather than specific.”
24. According to Robbins (Truth 48), “A large proportion of people raised on the importance of individual accomplishments cannot be trained to become team players”
25. According to Robbins (Truth #62), “[N]o single new idea can make a mediocre manager excellent or lead to turning around a poorly managed company.”

Set 2

1. According to Robbins (Truth #27), “Framing is a way to use language to _____ _____.” (fill in the blanks)
2. According to Robbins (Truth #51), “Managers who don’t help their people achieve _____- _____ _____ will find it increasingly hard to attract and retain the most capable and motivated employees.” (fill in the blanks)
3. According to Robbins (Truth #19), “What this [review of the reward system] too often finds is that organizations are _____ rewarding what they assume they are.” (fill in the blank)
4. According to Robbins (Truth #15), “The challenge for managers is to have employees see difficult goals as _____.
5. According to Robbins (Truth #50), “Does groupthink attack all groups?”
6. According to Robbins (Truth #19), “[A] review [of any reward system] should begin by assessing what types of _____ are currently being rewarded.” (fill in the blank)
7. According to Robbins (Truth #25), “Part of the leader’s task has been, and continues to be, working with people to find and solve problems, but whether leaders gain access to the knowledge and creative thinking they need to solve problems depends on how much people ______ _______.” (fill in the blanks.)
8. According to Robbins (Truth #28), one should “think of expectations as sort of a _____-_____ _____.” (fill in the blanks)
9. According to Robbins (Truth #15), “There is a mountain of evidence that tells us that people perform best when…” (complete the sentence)
10. According to Robbins (Truth 45), “There will be a _____ _____ _____ where individuals think that their contribution _____ _____ measured.” (fill in the blanks)
11. What is Robbins’ response (in Truth #2) to the question, “Why do we rely so heavily on first impressions?”
12. According to Robbins (Truth #2), “Instead of using the interview to gather unbiased information, interviewers typically use the process to…” (complete the sentence)
13. According to Robbins (Truth #22), “Success on a job is facilitated or hindered by the existence of absence of _____ _____.” (fill in the blanks)
14. According to Robbins (Truth #49), “_____ conflict relates to the content and goals of the work.” (fill in the blank)
15. According to Robbins (Truth #18), “Successful feedback focuses on ________ behavior and is ________.”
16. According to Robbins (Truth #14), In answer to the question “do employees believe that if they give a maximum effort, it will be recognized in their performance appraisal?” a lot of employees answer “no.”
17. According to Robbins (Truth #26), “The evidence doesn’t support that experience per se contributes to leadership effectiveness.”
18. According to Robbins (Truth #2), “[First impressions] tend to hold less weight than impressions and information received first.”
19. According to Robbins (Truth 48), “A large proportion of people raised on the importance of individual accomplishments cannot be trained to become team players”
20. According to Robbins (Truth #62), “Each [management technique], in its own way, has something to offer managers. These techniques are useful just so long as they are consistently used in every situation.”
21. According to Robbins (Truth #27), “[Framing is] a way for leaders to influence how events are seen and understood.”
22. According to Robbins (Truth #62), “[N]o single new idea can make a mediocre manager excellent or lead to turning around a poorly managed company.”
23. According to Robbins (Truth 44), “Successful teams translate their common purpose into visionary, far- reaching, and ultra-challenging performance goals.”
24. According to Robbins (Truth #28), “Treat someone as a loser and they will make every attempt to prove you wrong!”