BUSI 411 Quiz Service Agreements

BUSI 411 Quiz: Service Agreements & Managing Projects

1. Ann Chovies, owner of the Perfect Pasta Pizza Parlor, uses 20 pounds of pepperoni each day in preparing pizzas. Order costs for pepperoni are $10.00 per order, and carrying costs are 4 cents per pound per day. Lead time for each order is three days, and the pepperoni itself costs $3.00 per pound. At what point should she reorder pepperoni?
2. The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to 5 percent of the cost of the beer.
3. A cycle count program will usually require that A items be counted:
4. The materials manager for a billiard ball maker must periodically place orders for resin, one of the raw materials used in producing billiard balls. She knows that manufacturing uses resin at a rate of 50 kilograms each day, and that it costs $.04 per day to carry a kilogram of resin in inventory. She also knows that the order costs for resin are $100 per order, and that the lead time for delivery is four days. If the order size was 1,000 kilograms of resin, what would be the average daily total inventory costs, EXCLUDING the cost of the resin?
5. Which of these products would be most apt to involve the use of a single-period model?
6. Which of the following is not characteristic of preventive maintenance in lean systems?
7. The approaches used in lean systems to deal with quality include:
8. Which of the following would not contribute to making services more lean?
9. In the lean philosophy, the ideal lot size is:
10. Previously, management calculated the number of kanban cards allowed by using a value of 1.3 for X. Assuming nothing else (e.g., usage rates, container capacities, etc.), which of the following values for X would indicate management’s belief that the system has become more efficient?
11. Our organization can obtain visibility to potential trading partners on the Internet by using:
12. Vendor analysis is the examination of the _________ of purchased materials.
13. The purchasing cycle begins with:
14. Examination of the sources of supply for purchased parts or materials in order to improve performance is called:
15. Which of the following is not a goal of supply chain management?
16. In a task assignment situation, in how many different ways can five jobs be assigned to five machines if each job must be assigned to each machine and each machine must be assigned one job?
17. A work center can be a:
18. A major difference between manufacturing and service systems in terms of scheduling is:
19. The following table contains information about five jobs waiting to be processed at work center number three.
20. Scheduling in service systems often takes the form of:
21. In the A-B-C approach, C items typically represent about 15 percent of the number of items, but 60 percent of the dollar usage.
22. Some firms have structured their procurement function to include both centralized and decentralized purchasing.
23. The goal of supply chain management is to synchronize supply and demand of all of the organizations that are part of the chain.
24. Flow-shop scheduling is used in high-volume systems.
25. The SPT priority rule always results in the lowest average completion time.