SOWK 410 Quiz: Understanding Organizations and Using Supervision
- power provides the capability of dispensing punishments in order to influence others’ behavior.
- Power based on established authority or expertise in a particular domain is entitled
- is a “sin of service” defined by Albrecht as occurring when the main intent is to get the job done as fast as possible and to treat each customer identically.
- In managed care, is the provision of fixed payments made on a per-member per-month ba sis regardless of the use of services.
- power is held because of one’s ability to provide positive reinforcement to others.
- The game that supervisors and supervisees play when one person in the supervisory relationship withhold s information from the other is called:
- means assigning responsibility or authority to others.
- The game that supervisors and supervisees play where both parties are afraid to give any negative or constructive feedback is called:
- The game that supervisors and supervisees play when either the supervisor or the worker consistently reveals how he knows much more than the other is called:
- The game that supervisors and supervisees play when the employee dependently leans on the supervisor for almost everything is called: