BUSI 611 Quiz 1

1. Health care operations is about management of interconnected processes, or systems.
2. Academic medical centers are generally the same as other community hospitals in terms of size and number of service lines offered.
3. The healthcare industry has been a leader in the United States in demonstrating how best to manage the processes and systems required to produce patient care services.
4. Analytics and optimization will find application in health care in all of these areas except:
5. The healthcare industry has a great deal of parallel with airlines in terms of how business processes can be managed quickly and efficiently.
6. Business planning and performance improvement in hospitals includes areas such as:
7. Which of the following are contemporary policies impacting healthcare operations?
8. Which of the following is not an input to the production of healthcare services?
9. Which of the following is a key function or issue in healthcare operations management?
10. Regulations provide broad guidelines that are used to create specific procedures within a system.
11. Hospitals can learn about operations management effectiveness from which of these industries?
12. Evidence-based healthcare can be applied in logistics and operations in a healthcare organization.
13. The goals for operations managers in a hospital include:
14. Finding waste, improving utilization, and generally stabilizing and reducing the overall cost of delivering services are essential functions for a healthcare manager.
15. Health care organizations will move more toward stand-alone operation and less on development of inter-organizational processes.

Set 2

1. As health care becomes more sophisticated, organizations will be managed much more like a financial portfolio, where departments and units that offer the greatest value at the lowest risk are cultivated, while those that reduce value or increase risk are mitigated or eliminated.
2. Finance and accounting represent a negligible portion of health care.
3. The healthcare industry has a great deal of parallel with airlines in terms of how business processes can be managed quickly and efficiently.
4. Finding waste, improving utilization, and generally stabilizing and reducing the overall cost of delivering services are essential functions for a healthcare manager.
5. Health care organizations will move more toward stand-alone operation and less on development of inter-organizational processes.
6. Hospitals offer an intangible product that is not easily packaged or classified to be sold.
7. Health care operations is about management of interconnected processes, or systems.
8. The goals for operations managers in a hospital include:
9. Which of the following is a key function or issue in healthcare operations management?
10. Operations managers will limit improvement and change to achieve better results quickly by doing which of the following?
11. Which of the following is a consideration for operations management in assessment of workflow process?
12. Hospitals can learn about operations management effectiveness from which of these industries?
13. Clinical, financial, and other goals for a healthcare organization are clear, with little ambiguity.
14. Which of the following is not a major classification of Hospitals according to the American Hospital Association?
15. Technology focused on clinical needs in health care will be a lesser priority than on business needs of health care organizations.