Set 1
- The police, fire, and emergency services support group provide all but one of the following in their support groups
- One difference between ethics and law is that:
- Font type has little to do with what is going on with a client.
- Rape education programs are effective in preventing rape.
- A person who was identified as schizotypal would typically need to:
- According to the author, crisis intervention workers do not need to be concerned with the autonomy of their clients’ decision making.
- According to Shneidman’s concept of situational characteristics of suicidal people, the
- common stimulus in suicide is unendurable psychological pain and the common stressor in suicide is frustrated psychological needs.
- The mentally ill adolescent has a high probability to commit a violent act.
- Burnout encompasses not only the work setting, but also all other environments of the individual.
- The idea that cultural views on good and harm is related to the ethical idea of:
- From a feminist standpoint, rape occurs because the perpetrator:
- In defining the problem in crisis intervention, the major focus is on understanding the major personality constructs of the person.
- Most people who are suicidal feel a high level of ambivalence or inner conflict.
- Workers who have experienced the crisis a client is experiencing will undoubtedly be better able to handle it because they have overcome the crisis.
- Alcohol abuse causes battering.
- Which of the following statements are true of courtship violence?
- Taking “control over women” is one of the myths of rape.
- Of the following reasons for the use of telephone crisis lines, which is not valid?
- A crisis worker was on the scene of an apartment fire and failed to talk with a victim, who subsequently sustained emotional harm because of the worker’s unintentional omission. The worker has committed:
- Disputing negative self-talk a bereaved divorced person has about the break-up of a marriage may be effective because emotional energy can then be directed toward dealing constructively with real, contemporary issues.
- Pranksters should be hung up on immediately to clear the lines for legitimate calls.
- Seung-Hui Cho fits the characteristics of a SVJO.
- Ethically, crisis intervention workers are encouraged to prepare for crisis or disaster situations before, during the crises or disaster, and the period of post crisis recovery.
- Some men use rape to “punish” women who have done them “wrong.”
- Compassion satisfaction can be an extremely effective buffer against burnout.
- Reflective practice involves thinking about both your reasons for entering crisis and disaster work, as well as your actions during a crisis response, and how that response could be improved.
- Call-in clients like crisis lines because:
- Which of the following is not a guideline for crisis workers to follow in a potential duty to warn situation?
- Which of the following should the crisis worker do when working with a battered person?
- 3 out of 3 points Long-term therapy models and crisis intervention models incorporate a number of similar components.
- On a worldwide basis, about a million people kill themselves each year.
- The stages of dying in the Kubler-Ross model are more or less:
- One of the critical issues in counseling sexually victimized children is teaching them boundaries about sexual behavior.
- There are legal precedents that condone spouse abuse.
- Affective State Dependent Retention is important to PTSD because it theorizes that:
- Silence is also golden at times in crisis counseling.
- The Adaptive model of grieving is about how a survivor copes with loss.
- Each suicide is idiosyncratic, and there are no absolute or universal characteristics which portray all
- One of the very first things the CIT officer does to get Deborah off the bridge is to simply tell her in a kind but authoritative voice to climb down.
- The first step in preventing client-initiated violence in an institution is to obtain expert consultants to teach staff to physically control agitated persons.
- Seung-Hui Cho best fits the description of a(n):
- Durkheim called a suicide type in which the person felt estranged and alienated from society a
- Predispositioning is one of the most important tasks when using the Internet for crisis intervention.
- Minimizing the physical and psychological danger to self and others is a simple way of defining:
- Perpetual crises for families are the same as metastasizing crises.
- Nested ecological theory proposes that no single factor effectively explains battering.
- In a crisis which of the following is not tested in families:
- Neat and orderly progression for the PTSD sufferer through the recovery phase is:
- Cultural and social norms have a lot to do with disenfranchised grief.
- Child rapists are different than other child molesters in that they typically use threat of harm either to the child or a significant other.
Set 2
- Which of the following statements are true of courtship violence?
- A number of researchers have attempted to create typologies of batterers. Which of the following is not one of those types?
- Exchange theory purposes that batterers hit people because they can.
- According to the contextual model only considers internal factors as influencing families’ reaction to
- Family crises always cause alliances in families to strengthen.
- Kubler-Ross believes that our culture sees death as:
- If you were a survivor and were moving on the Adaptive model continuum 6 months after your partner’s death, you might be:
- Restoration orientation occurs when grievers experience full blown emotional catharsis.
- Grief in the elderly:
- When a crisis worker is faced with a potentially violent student, which of the following is not generally a good idea?
- Threat assessment for lethality goes up as the EVJO’s:
- The EVJO typically has a long history of contact with juvenile authorities because of delinquent acts.
- Sun-up syndrome is so called because people become violent as they wake up in institutions, are not sure
- A counseling office should be arranged so the therapist can keep the client confined if necessary.
- Staying physically close, within an arm’s length of a client is safer because it psychologically anchors the
- client to the worker.
- Workplace violence has become so bad that the National Center for Disease Control views it as a national
- health problem.
- The idea that crisis services be delivered based upon need and resource availability is related to the ethical idea of:
- The idea that cultural views on good and harm is related to the ethical idea of:
- Highly motivated human service workers are generally immune to burnout.
- The term burnout comes from mental patients who were burned out physically and mentally.
- Burnout is a cross-cultural phenomenon, and has causes that are common across cultures.
- All of the answers are good reasons the technique is used.
- The major providers of crisis intervention services in the United States are:
- Successful crisis work may be described as:
- Developmental crises involve abnormal reactions the normal flows of predictable life changes.
- SAFETY is a developing model for understanding clients’ social locations during:
- Occupational “culture” may be a barrier to those who don’t understand it.
- Assessment is pretty much done at the beginning of a crisis and is a one-shot affair.
- The Triage Assessment Scale looks at affective, behavioral, and cognitive processes.
- Above all else, the worker’s therapeutic style, choices, and strategy must reflect continuous consideration
- Monitoring and assessing body language is an as important as monitoring and assessing verbal responses in crisis work.
- Providing guidance:
- Communicating genuineness means talking about yourself as a way to let clients see that you understand them.
- Crises may suddenly occur even when clients are successful in overcoming the crisis because they:
- Mobile crisis teams have now been replaced by CIT officers.
- Mental illness and emotional disturbance calls make up a large percentage of law enforcement calls that
- Telephone crisis counseling is cheap, but generally ineffective due to staffing by volunteers.
- Of the following reasons for the use of telephone crisis lines, which is not valid?
- Because establishing psychological contact is so important when conducting telephone crisis counseling it is the first thing that a phone crisis counselor does.
- It is extremely important to be careful in word choice and to use brevity when doing crisis intervention
- An inappropriate technique for therapeutic intervention with children who suffer from PTSD involves:
- One of the major reasons for PTSD counseling groups is to let the members cathart about their experiences and thus get rid of the bad memories.
- All of the following were involved in the classification of PTSD as a diagnosable mental illness, except:
- People with strong death wishes are invariably:
- A postvention method of helping people to either gain a better understanding of why a suicide happened
- IS PATH WARM is:
- Most people who are suicidal feel a high level of ambivalence or inner conflict.
- Crisis workers should encourage rape victims to change jobs or places of residence to distance themselves
- Enticement and entrapment are no longer used by child molesters in favor of threats and coercion.
- Alerting people of the role that alcohol has in date rape is a primary educational goal to combat this